ELAN GMK products are supported applications pending retirement. They are no longer sold, and
existing customers keep full support and licensing — nothing about your support changes.
Submit a Support Request or Report an Issue
Document your inquiry below. No password or account is required to author a ticket. Once submitted, we will email you a secure one-click link to verify your identity and activate your request.
Customer Portal & Knowledge Base
If you already have a support portal account, you can log in directly at support.elan-gmk.com to view existing ticket status and history.
Licences
To activate a licence or manage your licence details, log in at
licensing.elan-gmk.com.
If you have any difficulty, submit a ticket above and we will handle it.
Maintenance contracts
Customers with a maintenance contract remain eligible for the latest software updates.
Other ways to reach us
Direct Support: support@elan-gmk.com
· Phone: 1 805-577-0288
· or use the general contact form.